Privacy policy

Privacy Policy

Last Updated: August 23, 2026

Elvarenae respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Elvarenae ("Elvarenae," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website, make a purchase, contact us, interact with our advertisements, subscribe to communications, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Elvarenae, we may collect the following categories of personal information.

Contact Information

This may include:

name;
email address;
telephone number;
billing address; and
shipping address.

Order and Transaction Information

When you make a purchase, we may collect information relating to your order, including:

products purchased;
order number;
purchase amount;
shipping information;
billing information;
transaction history;
returns or refunds;
customer-service communications; and
delivery information.

Payment Information

Payments may be processed by third-party payment providers.

Depending on the payment method you select, payment providers may collect information such as:

payment-card information;
bank information;
billing details;
digital-wallet information; or
financing information.

Elvarenae does not necessarily directly store complete payment-card information.

Account Information

If customer accounts are available on our website, we may collect information associated with your account, including:

login credentials;
account preferences;
saved addresses;
order history; and
customer profile information.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address;
browser type;
device type;
operating system;
referring website;
pages viewed;
links clicked;
time spent on pages;
approximate geographic location;
shopping activity;
cart activity;
checkout activity; and
other website interaction information.

Communications

If you contact us by email, contact form, chat, social media, or another communication channel, we may collect the information you provide during that interaction.

Marketing Information

If you subscribe to marketing communications or interact with our advertising, we may collect information such as:

email marketing preferences;
advertising interactions;
campaign engagement;
referral information; and
marketing consent.

2. How We Collect Personal Information

We may collect personal information:

directly from you;
automatically through our website;
through cookies and similar technologies;
from payment processors;
from ecommerce and website platforms;
from shipping and logistics providers;
from advertising partners;
from analytics providers;
from social media platforms;
from fraud-prevention providers; and
from other service providers that assist us in operating our business.

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

process and fulfill orders;
process payments;
arrange shipping and delivery;
communicate about orders;
provide customer support;
process returns, refunds, and exchanges;
verify customer information;
prevent fraud and unauthorized transactions;
operate and improve our website;
personalize the shopping experience;
maintain customer accounts;
provide product recommendations;
understand customer behavior;
analyze website performance;
measure advertising effectiveness;
conduct marketing activities;
send promotional communications where permitted;
comply with legal obligations;
enforce our Terms of Service and other policies;
resolve disputes; and
protect the rights, safety, property, and security of Elvarenae, our customers, and others.

4. Shopify

Our online store may be hosted or supported by Shopify.

Shopify may collect and process personal information in connection with providing ecommerce, payment, analytics, security, checkout, and other services.

Information processed through Shopify may be subject to Shopify's own privacy practices and policies.

5. Payment Processors

We may use third-party payment processors to complete transactions.

Payment providers may collect and process payment information directly.

Their use of your personal information is governed by their own privacy policies and terms.

We encourage customers to review the privacy policies of any payment service they choose to use.

6. Shipping and Fulfillment Providers

We may share necessary personal information with:

shipping carriers;
freight companies;
warehouses;
manufacturers;
distributors;
third-party suppliers;
fulfillment partners; and
logistics providers

when necessary to process, fulfill, ship, track, or deliver your order.

The information shared may include your name, address, telephone number, email address, order details, or other information reasonably necessary to complete delivery.

Some products may be fulfilled directly by third-party suppliers or manufacturers.

7. Service Providers

We may share personal information with service providers that perform services on our behalf, including providers of:

website hosting;
ecommerce services;
payment processing;
customer service;
email communications;
marketing;
advertising;
data analytics;
fraud prevention;
cybersecurity;
shipping;
logistics;
inventory management;
order fulfillment;
business operations; and
technology services.

These providers may access personal information only as necessary to perform their services, subject to their contractual and legal obligations.

8. Advertising and Marketing

We may use advertising platforms and marketing technologies to promote Elvarenae and measure the effectiveness of our advertising.

These services may use cookies, pixels, tags, device identifiers, or similar technologies to collect information about your interactions with our website and advertisements.

This information may be used to:

show relevant advertisements;
measure advertisement performance;
understand which advertisements result in purchases;
build advertising audiences;
prevent repeated or irrelevant advertising; and
improve marketing campaigns.

Depending on applicable law and your location, you may have choices regarding targeted advertising or certain uses of your information.

9. Email and Marketing Communications

If you provide your email address or otherwise consent to marketing communications, we may send you information regarding:

products;
promotions;
sales;
new arrivals;
collections;
offers;
company updates; and
other Elvarenae news.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the communication.

Unsubscribing from promotional communications will not necessarily prevent us from sending transactional communications relating to your orders, account, customer-service requests, or other necessary business matters.

10. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

keep the website functioning;
remember your preferences;
maintain shopping-cart information;
understand website usage;
analyze performance;
improve navigation;
detect fraud;
personalize content;
provide advertising; and
measure marketing performance.

Your browser may allow you to block or delete cookies.

Disabling certain cookies may affect the functionality of the website.

Where required by law, we may provide a cookie-consent or privacy-preference mechanism.

11. Analytics

We may use analytics providers to understand how customers interact with our website.

Analytics information may include:

pages visited;
device information;
approximate location;
referral source;
browser information;
shopping behavior; and
interaction data.

We use this information to improve our website, products, advertising, and customer experience.

12. Fraud Prevention and Security

We may use personal information to identify and prevent:

fraudulent transactions;
unauthorized purchases;
payment abuse;
account misuse;
security incidents;
chargeback fraud;
identity theft; and
other unlawful activity.

We may share relevant information with payment processors, fraud-prevention providers, financial institutions, law enforcement, or other appropriate parties where necessary and legally permitted.

13. When We May Share Personal Information

We may disclose personal information in the following circumstances:

To Operate Our Business

We may share information with vendors, suppliers, service providers, logistics providers, and other partners necessary to operate Elvarenae.

To Complete Transactions

We may share information as necessary to process payments, fulfill orders, arrange delivery, or provide customer service.

Business Transfers

If Elvarenae is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

comply with applicable law;
respond to a lawful subpoena, court order, or government request;
enforce our agreements or policies;
protect against fraud;
investigate security incidents;
protect our legal rights; or
protect the safety and rights of customers, Elvarenae, or others.

14. Sale or Sharing of Personal Information

Elvarenae does not sell personal information in the traditional sense of exchanging customer information directly for money.

However, certain privacy laws may define some advertising or analytics practices as a "sale," "sharing," or use of personal information for targeted advertising.

Where required by applicable law, eligible customers may have the right to opt out of these activities.

15. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of certain personal information;
request a copy of certain personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
opt out of certain targeted advertising;
opt out of certain sales or sharing of personal information;
appeal certain privacy decisions; and
receive information about how your personal information is processed.

These rights vary by jurisdiction and may be subject to exceptions.

To submit a privacy request, contact us at:

contact@elvarenne.biz

We may need to verify your identity before processing certain requests.

16. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to Elvarenae, eligible California residents may have rights relating to:

access;
correction;
deletion;
disclosure;
portability;
sale or sharing of personal information;
targeted or cross-context behavioral advertising; and
nondiscrimination for exercising privacy rights.

Where legally required, we will provide appropriate methods for exercising these rights.

17. Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights under applicable state privacy laws.

These rights may include access, correction, deletion, portability, and the ability to opt out of certain uses of personal information.

The availability and scope of these rights depend on applicable law.

18. Do Not Track

Some browsers provide a "Do Not Track" setting.

Because there is not currently a universally accepted standard governing how websites should respond to Do Not Track signals, our website may not respond to every such signal.

Where required by applicable law, we will honor legally recognized privacy preference signals.

19. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

fulfill orders;
provide customer service;
maintain business and financial records;
comply with tax obligations;
prevent fraud;
resolve disputes;
enforce agreements; and
comply with legal requirements.

Retention periods may vary depending on the type of information and applicable legal obligations.

20. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials and for notifying us if you suspect unauthorized access to your account.

21. International Data Transfers

Our service providers, suppliers, ecommerce platforms, payment processors, fulfillment partners, and other business partners may operate in different countries.

As a result, personal information may be transferred to, stored in, or processed in jurisdictions outside your state or country of residence.

Privacy laws in those jurisdictions may differ from the laws where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers.

22. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers, financing companies, or other third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use.

23. Social Media

If you interact with Elvarenae through social media platforms, those platforms may collect information according to their own privacy policies.

Information you make publicly available through social media may also be visible to other users.

We are not responsible for the privacy practices of social media platforms.

24. Customer Reviews and User Content

If you submit a review, testimonial, photograph, video, comment, or other content for publication, that information may become publicly visible.

Do not include sensitive personal information in content you intend to make public.

25. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If we learn that personal information from a child under 13 has been collected in violation of applicable law, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided personal information to us may contact:

contact@elvarenne.biz